SEE: Indian police & Microsoft busts tech support scam centers In fact, it is a widespread practice in the country, and within only two weeks span, several call centers have been seized for fraudulent activities. This isn’t the first-of-its-kind operation against a fake call center operating from India and duping US citizens. Second Fake Call Center Busted within a Fortnight “Further investigation is being carried out to unearth the whole gang of cheaters,” police officials stated. The mobile phones recovered from the accused contained numerous US-based mobile numbers in a WhatsApp group, authorities noted. Moreover, according to officials, they have seized 29 computers from the call center along with two internet switches, two modems, and several other accessories, revealed DCP South District Inspector Atul Tyagi, who was in charge of the operation. All of them have been arrested for cheating more than 1,250 US nationals. The call center was run by 26 employees, five of which were females. The Amazon customer would pay up via Target gift cards to reclaim their account, which the employees redeemed later. When the concerned customers called back to learn more about the hack, they showed them a fake repair of their Amazon customer ID via the AnyDesk app. The accused extorted Amazon users by claiming that their Amazon IDs were hacked. SEE: Man hacks Indian tech support scam call center leaks CCTV footage Using illicit tactics such as VOIP calling, they deceived the legal international long-distance gateways. It is claimed that the employees cheated US nationals and raked in at least INR 4 crore/USD 5,25,000 so far.
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And when asked, the employees couldn’t produce any documents or license to run a call center. When the police raided the call center, they discovered an office setup. About the OperationĪuthorities were tipped off about this call center’s activities, after which they started monitoring its operations and mounted surveillance devices around the premises. The call center was operating from Sultanpur, located on the outskirts of South Delhi. On average, they cheated 6 US citizens daily. The Delhi Police have shut down a fake call center alleged to have been operational for the past seven months and scamming US citizens.Īllegedly, the call center employees duped US citizens by posing themselves as Amazon’s technical support team. Other names may be trademarks of their respective owners.The call center ran a fake Amazon technical support call center in South Delhi – Now, 26 of its “employees” have been arrested.
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